Course
Analyze and Interpret Financial Statements (421)
ILM Level 4
Analyze and Interpret Financial Statements (421)
COURSE OVERVIEW Designed for managers in non-financial roles, this course will equip you with the knowledge to interpret financial statements easily, and to participate with confidence in management meetings and dialogue on the financial...
Becoming an Effective Leader (522)
ILM Level 5
Becoming an Effective Leader (522)
COURSE OVERVIEW ‘Becoming an Effective Leader’ is the essential toolkit for managers seeking to enter senior leadership roles in their organizations. This very comprehensive course walks the manager through the evolution of leadership as we...
Making a Financial Case (502)
ILM Level 5
Making a Financial Case (502)
COURSE OVERVIEW A Business (Financial) Case captures the reasoning for initiating a project or task. Today, with investment capital for projects and innovations hard to come by, a business case has become a requirement for the release of funding...
Managing Customer Relations (509)
ILM Level 5
Managing Customer Relations (509)
COURSE OVERVIEW Managing relationships with customers has become a critical organizational competency. CRM is vital for customer retention, and E-CRM has become an essential tool in customer retention, and increasingly in customer acquisition....
Managing Physical Resources (512)
ILM Level 5
Managing Physical Resources (512)
COURSE OVERVIEW This course is designed for managers responsible for the planning for, acquisition and management of physical resources to support the efficient functioning of a service or manufacturing operations. In this course, you will...
Managing Risk in the Workplace (403)
ILM Level 4
Managing Risk in the Workplace (403)
COURSE OVERVIEW According to the ISO 31000 Risk Management Standard, risk is 'the effect of uncertainty on objectives' The Management of Risk is of critical importance to organizations. Businesses must identify, evaluate, manage and report many...
Marketing Management (422)
ILM Level 4
Marketing Management (422)
COURSE OVERVIEW This course is designed to assist non-marketing managers and business leaders to advise and help direct the marketing team in the development of marketing strategy and plans. The content of the course is comprehensive, and...
Understanding Financial Management (407)
ILM Level 4
Understanding Financial Management (407)
COURSE OVERVIEW Managers today need to understand Finance. This involves moving beyond budgeting, and acquiring an understanding of the key concepts involved in the organization’s financial decision making. Designed for managers in...

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