Course
Foundations in Workplace Coaching (clone) (1H04B)
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Level 1: 1st-Line Management
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L-1: Human Resources Management
Foundations in Workplace Coaching (clone) (1H04B)
COURSE OVERVIEW: Increasingly companies, both large and small, are starting to add another responsibility to busy managers’ plates—coaching. It is common for today’s managers to refer to one-on-one meetings with their employees as a...
Effective Supervision (clone) (1M01-clone)
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Level 1: 1st-Line Management
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L-1: Principles of Management
Effective Supervision (clone) (1M01-clone)
COURSE OVERVIEW: A new promotion will mean new challenges and more responsibilities. Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and completing tasks, and...
Managing Conflict (clone) (1M07-clone)
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Level 1: 1st-Line Management
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L-1: Principles of Management
Managing Conflict (clone) (1M07-clone)
COURSE OVERVIEW: Do you ever feel apprehensive about raising a concern or problem with someone, but know that it will only get worse if you don't? And do you know how to resolve conflict that has already set in? Can you deal calmly with...
Business Negotiation Skills (clone) (1S01-clone)
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Level 1: 1st-Line Management
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L-1: Marketing and Sales
Business Negotiation Skills (clone) (1S01-clone)
COURSE OVERVIEW: How much value is your organization leaving on the table? What opportunities are being missed by people who engage daily in negotiations with their clients, suppliers, peers, bosses and teams? Every year poor and inconsistent...
Finance for Non-Financial Management (clone) (2F04-clone)
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Level 2: Middle Management
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L-2: Finance and Admin
Finance for Non-Financial Management (clone) (2F04-clone)
COURSE OVERVIEW: Managers today need to understand Finance. This involves moving beyond budgeting, and acquiring an understanding of the key concepts involved in the organization’s financial decision making. Designed for managers in...
Manage Employee Performance (clone) (2H04-clone)
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Level 2: Middle Management
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L-2: Human Resources Management
Manage Employee Performance (clone) (2H04-clone)
COURSE OVERVIEW: For managers, one of the most challenging aspects of the work is the performance review meeting. This short face-to-face interview is so often the source of conflict, and lasting disappointment, that many managers seek to...
Foundations in Mentoring (clone) (2H06-clone)
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Level 2: Middle Management
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L-2: Human Resources Management
Foundations in Mentoring (clone) (2H06-clone)
COURSE OVERVIEW Mentoring is one of the most valuable tools used by successful organizations to develop, motivate and retain staff, and research indicates mentoring is one of the most significant contributors to enhanced business performance...
Managing People for Performance (clone) (2M01-clone)
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Level 2: Middle Management
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L-2: Principles of Management
Managing People for Performance (clone) (2M01-clone)
COURSE OVERVIEW In successful organizations, managing business performance and managing the performance of people are becoming increasingly aligned. Performance-focused organizations cascade strategy, and ensure staff at all levels of the...
Management Communication Skills (clone) (2M02-clone)
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Level 2: Middle Management
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L-2: Principles of Management
Management Communication Skills (clone) (2M02-clone)
COURSE OVERVIEW: If you want to become the kind of leader who inspires confidence and commitment, you will need to develop exceptional interpersonal communication skills. You will need to refine your skills in assertive communication, and...
Leading High-Performance Teams (clone) (2M09-clone)
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Level 1: 1st-Line Management
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L-1: Principles of Management
Leading High-Performance Teams (clone) (2M09-clone)
PROGRAM OVERVIEW: Is your team achieving its targets? Are the people in your team motivated? Is there conflict in the team which is holding you back? Do you find yourself under pressure to get more out of your team? What do you need to do to...

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